Your experience with our products shows us what matters – and how we can improve regarding performance, handling, or accessibility.

Your benefits

  • You actively contribute to the development of our products – in a convenient and hands-on manner.
  • Your feedback is monitored and prioritized regularly.
  • Ideas and suggestions are integrated in a structured manner into ongoing development.

There are already established ways to give feedback on SAP ECTR and our DSC products:

SAP ECTR

Use the tried-and-true SAP Customer Influence program that is directly linked to SAP processes:

SAP Customer Influence
 

Our DSC products

Directly hand in your feedback in the Open Ticket Request System | OTRS – or refer to your contact person in the support ticket:

OTRS for customers
 
Extended Service
 

Transparency included

In REDPOINT, we keep you posted about it – with concrete examples and improvements.

Thank you for sharing your perspective with us – together, we shape the future of our products.